Learn about our shipping process

At Buddy High, we offer international shipping to customers all over the world. We use Royal Mail Recorded Delivery for domestic orders and DHL for international orders.

Domestic Shipping:

For orders shipped within the UK, we use Royal Mail Recorded Delivery, which provides a tracking number and requires a signature upon delivery. Orders are typically processed and shipped within 1-2 business days after payment is received. Delivery times vary depending on the destination, but typically range from 2-5 business days.

International Shipping:

For international orders, we use DHL, which provides a tracking number and estimated delivery date. Delivery times vary depending on the destination, but typically range from 5-21 business days, as well as 1-2 days to process your order. Please note that delivery times may be longer during peak shipping periods or due to customs delays.

Customs and Import Duties:

Please be aware that international orders may be subject to customs and import duties, which vary depending on the destination country. The customer is responsible for paying any additional fees, taxes, or duties associated with their order. Buddy High is not responsible for any delays or additional charges caused by customs processing. We ship your item out as a gift and the value of the product should not come with any additional duties to pay.

Please note that we are unable to ship to certain countries due to legal restrictions or shipping carrier limitations. We reserve the right to cancel and refund any orders that we are unable to fulfill.

If you have any questions or concerns about our international shipping policy, please contact us.

Have a question?

For order information, please utilise our live chat feature for a prompt response, or simply email us below with your order number!